Ryanair Faces Controversy for Response to Racist Incident on a Flight

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Bloomberg

Ryanair has referred an incident to local police officials involving a passenger apparently uttering racist statements to another passenger. Bloomberg



Skift Take: Ryanair blew it with its laissez faire response to an apparently racist incident on one of its flights. Has the airline learned nothing about how to treat passengers and crisis communications?

— Dennis Schaal

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