Technologies Every Hotelier Needs to Understand: Latest From Skift Research

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Alex Knight

Hoteliers expect to see applications for robotic concierge services within hotel properties in the near-term. Alex Knight



Skift Take: The hotel industry needs to catch up with the times when it comes to technology, and we're not just talking about cloud offerings and software-as-a-service technologies. The smart hotelier of today is investing in next generation tech capabilities such as artificial intelligence, machine learning, voice capabilities, virtual reality, robotics, and more, but all with the guest experience in mind.

— Rebecca Stone

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