Travel Advisors Are Selling Concierge Services — Just Don’t Call Them Fees

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Future Proof Travel Solutions

Nolan Burris of Future Proof Travel Solutions believes travel advisors need to rethink their whole fee strategies. Future Proof Travel Solutions

Skift Take: Consultant Nolan Burris is a pioneer in advocating that travel agencies charge service fees. Now that the practice has become standard, Burris says many agencies have failed to realize the revenue potential of service packages and need to overhaul their approach.

— Dennis Schaal

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